Avada Support Pricing
We Offer Concierge Level Attention, One-On-One Avada Support
If you’re a WordPress user who’s chosen the Avada theme. When it comes to Avada support, we apply the same foundations as our hosting services, providing personalized service to every client we work with. Because at Whelk we only do one thing, it’s called Avada.
Avada Support - TIER 1
- Expert advice when you need it the most…
- Ongoing support for under $70 USD/h.
Concierge Level, One-on-One Avada Support
Catering to customers who need day-to-day advice and answers to technical issues that go beyond the Avada help desk. We provide expert Avada Theme assistance for those who require website consulting, creative, SEO, additional programming and custom coding and more…
THIS SERVICE MAY INCLUDE:
• Avada theme updates
• Avada site build technical issues
• Woo Commerce issues
• Gravity Forms help
• Plugin Compatibility and issues
• Consulting – pre-build planning
• Platform migrations to WordPress Avada
• E-commerce migrations to Woo and more…
All our services come with a detailed proposal that outlines everything that’s included. Our terms are 50% upfront, 50% upon delivery – LIVE site/Supplied materials. *All prices are in Canadian dollars. TERMS AND CONDITIONS
Programming - TIER 2
- Programming | Custom css, php and complex forms
- Custom Programming for under $90 USD/h.
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Monthly Maintenance Package
- $360 a year ($270 USD) for complete peace of mind!
- Maintenance Package – WordPress, Avada & Plugins – All Updates & Patches
Peace of Mind for Your Avada Theme Website
Our 12 month pre-paid package includes monthly WordPress, Avada and Plugin updates and patches as per below, 24/7 priority access to our tech support when needed.
Monthly WordPress updates & patching
We keep WORDPRESS up-to-date for you. When WordPress core is up-to-date, it’s extremely secure. To ensure that your Avada themed site is running the most current version of WordPress, we constantly monitor and upgrade WordPress whenever patches and/or new releases are available.
Monthly Avada updates & patching
We keep AVADA up-to-date for you. When Avada is up-to-date, it is extremely reliable and fast. To ensure that your Avada themed site is running its most current version, we constantly monitor and upgrade your Avada theme whenever patches and/or new releases are available.
Monthly Third Party Plugin updates & patching
We keep THIRD PARTY PLUGINS up-to-date for you. When Third Party Plugins are up-to-date, they aren’t vulnerable to intrusive attacks. To ensure that your plugins are running the most current versions, we constantly monitor and upgrade all of them whenever patches and/or new releases are available.
Weekly Security Scans and Sites Checks
We perform weekly security scans and performance checks on your site, making sure your site is running at 100%.
PATCHING & UPDATES DISCLAIMER: