Avada Support Pricing

We Offer Concierge Level Attention, One-On-One Avada Support

If you’re a WordPress user who’s chosen the Avada theme. When it comes to Avada support, we apply the same foundations as our hosting services, providing personalized service to every client we work with. Because at whelk we only do one thing, it’s called Avada.

Avada Support - CONSULTING

$90Hour/CAD$
  • Expert advice when you need it the most…
  • Ongoing Avada support for under $70 USD/h.

Concierge level, one-on-one Avada support

Catering to customers who need day-to-day advice and answers to technical issues that go beyond the Avada help desk. We provide expert Avada Theme assistance for those who require website consulting, creative, SEO, additional programming and custom coding and more…

THIS SERVICE MAY INCLUDE:

• Avada theme updates
• Avada site build technical issues
• Woo Commerce issues
• Gravity Forms help
• Plugin Compatibility and issues
• Consulting – pre-build planning
• Platform migrations to WordPress Avada
• E-commerce migrations to Woo and more…

All our services come with a detailed proposal that outlines everything that’s included. Our terms are 50% upfront, 50% upon delivery – LIVE site/Supplied materials. *All prices are in Canadian dollars. TERMS AND CONDITIONS

Priority Tech Support for Monthly Maintenance Subscribers:

24/7 support is provided at a reduced rate of $75/hr CAD to site owners who “Opt-In”, pay for this service. In the event that an upgrade or patch creates a complex issue with your Avada site, you’ll benefit from priority service at a reduced rate to get you back on track ASAP!

PATCHING & UPDATES DISCLAIMER:

We always test updates and patches on our own sites before they’re applied to client sites, providing us with a better understanding of what may happen, thus limiting the issues that could possibly affect your own site in a negative manner. Additionnal support fees may apply as [Whelk] cannot foresee issues that could arise from any future WordPress, Avada or plugin updates or patches. We include 1 hour of troubleshooting inclusively per event. Interactions and compatibility issues are common place especially with third party plugins including those installed by clients themselves. Most, if not all issues are fixed inclusively in our Updates & Patching Maintenance Package.
Our maintenance packages are billed annually. *All prices are in Canadian dollars. TERMS AND CONDITIONS

Looking for Fast Hosting? Learn More About our Avada Theme VPS Hosting Platform

Monthly Maintenance Package

$20*Month/CAD$
  • $240 a year ($170 USD) for complete peace of mind!
  • Includes WPMUDEV Premium Plugin Suite Integration
  • WordPress, Avada & Plugins – Maintenance Package – All Updates & Patches

Peace of mind for your Avada theme website

Our 12 month pre-paid package includes the Award Winning WPMUDEV Premium Plugin Suite Integration, Monthly WordPress, Avada and Plugin updates and patches as per below, 24/7 priority access to our tech support when needed at a preferential rate of $75/hr CAD.

Monthly WordPress updates & patching

We keep WORDPRESS up-to-date for you. When WordPress core is up-to-date, it’s extremely secure. To ensure that your Avada themed site is running the most current version of WordPress, we constantly monitor and upgrade WordPress whenever patches and/or new releases are available.

Monthly Avada updates & patching

We keep AVADA up-to-date for you. When Avada is up-to-date, it is extremely reliable and fast. To ensure that your Avada themed site is running its most current version, we constantly monitor and upgrade your Avada theme whenever patches and/or new releases are available.

Monthly Third Party Plugin updates & patching

We keep THIRD PARTY PLUGINS up-to-date for you. When Third Party Plugins are up-to-date, they aren’t vulnerable to intrusive attacks. To ensure that your plugins are running the most current versions, we constantly monitor and upgrade all of them whenever patches and/or new releases are available.

Weekly Security Scans and Sites Checks

We perform weekly security scans and performance checks on your site, making sure your site is running at 100%.

WPMUDEV

WPMUDEV Premium Plugin Suite | *INCLUDED in monthly maintenance package

$829/CAD VALUE ($588/USD)
  • WPMUDEV premium plugin integration for added functionality and performance…

Discover the WPMUDEV plugin suite…

The WPMUDEV plugin suite is offered online at $49/month USD – Recurring. Whelk provides our hosted customers with the ability to integrate the full suite of award-winning WPMUDEV plugins inclusively with our monthly maintenance package.

THIS SERVICE INCLUDES:

• Premium WPMUDEV plugin suite
• SMUSH PRO Image Optimization
• DEFENDER PRO configuration
• Uptime monitoring
• And more…